I T SOLUTIONS

 

 

 

Application Development

Business Analysis

Data Warehousing

eBusiness / eCommerce

Project Management

Software Quality Assurance

System Integration

Technical Support

Web Services

 

Technical Support Services

Pinnacle Business Solutions provide infrastructure and technical support services to local and national companies and organisations requiring installation and support for their operational environment. The technical skills in this area range from specialist network and communications planning to PC installation and on-going support, both on-site and provided remotely, if required.

Infrastructure skills and support has been provided to a wide variety of our clients and have encompassed activities in the following technical and subject areas :-

Ø Communications planning / design (voice & data)
Ø Network planning and design
Ø Web site design & development
Ø Helpdesk / Call centre support
 
Ø Training & Education
Ø Equipment supply
Ø Internet / Intranet services
Ø Workflow / Workgroup solutions

We also provide a wide and comprehensive range of technical services to a wide range of technical support services to local and national customers. These services range from maintaining small business systems to supporting large and complex networks using a variety of equipment, systems and protocols. Pinnacle Business Solutions are certified Microsoft Solution Providers and have qualified personnel available to undertake the work required by the customer. Examples of the range and type of services available are as follows :-

Ø Network installation & cabling
Ø Server installation & support
Ø PC Desktop (hardware & software)
Ø MS Exchange
Ø eMail and Internet
 
Ø Network support
Ø Software installation & configuration
Ø Hardware maintenance
Ø Remote and on-site support
Ø Helpdesk facility